Coordinating a planned utility shutdown or tie-in
The plumbing foreman needs the building's water off for four hours to cut the new riser for floors 4 to 6 into the main. The property manager says any weekday evening will do. Nobody has asked what else that main feeds, or whether its valve still closes.

Run it as a scheduled event with a one-page plan, agreed a week or more ahead with everyone who controls or depends on the service: what is shut off and where, the window, what is affected, who isolates and restores, permits, notices, a go/no-go check and a fallback. The work is usually routine. Shutdowns fail on what nobody checked: a valve that will not close, a tenant nobody knew was on the line, a restore waiting for someone who has gone home.
- Trace what the service feeds with the owner's drawings and the building operator, fire protection included.
- Prove the isolation point, and name who operates it: the owner's operator, the utility or your qualified trade, nobody else. Book a utility's valve, meter or switch with the utility.
- Choose the window with the people affected, the shortest that works plus a margin, and book the utility, operator, crew and inspector.
- Line up permits and fire protection: the permits the work needs, hot work, and the fire code's measures if sprinklers or alarms go off-line. In Windsor, Ontario, for example, the fire service calls for an immediate fire watch.
- Send notices through the owner, a week ahead and the day before, as clear as a notice to neighbours.
- Set a go/no-go time and a latest time to start restoring, with the fallback on site, as in a plan B.
- Restore, check and record: leaks checked, occupants told, times in the daily report.
Common mistakes
- Setting the date before tracing what the service feeds.
- Learning on the day that the valve will not hold.
- No latest restore time, so the crew keeps trying until the window is gone.
Checklist
The shutdown plan
- Isolation point and who operates it
- Everything it feeds, fire protection included
- Window, bookings, permits and any fire watch
- Notices a week ahead and the day before
- Go/no-go, latest restore time and fallback
Check your understanding
The owner wants an 18:00 Friday start, but the building operator leaves at 17:00. What do you settle first?


