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Quality

An inspection checklist crews actually finish

By Review.LivePublished 3 min readHow we write

The QA/QC coordinator spreads last month's pre-drywall inspections across the trailer table and finds the same pattern on every one. The checklist has 84 items copied from an older job; page one is filled in with care, and pages two to four are blank or ticked in a single stroke. One item reads "Check quality of framing".

A hand holding a pen over a blue clipboard, ready to fill in a checklist.
Photo: Phil Hearing on Unsplash

A checklist fails when an item asks for a judgment it does not define, or when finishing the list takes longer than the check deserves. Generic lists are the usual cause: they come from another job, another specification or a template, and nobody cuts them down to what this job requires. Published samples carry the same warning — the US Federal Highway Administration publishes its generic review guides and inspectors' checklists as samples to be modified to meet each program's needs.

Building the list

  1. Start from this job's specification sections and drawings, not an old list, and note the clause or detail behind each item.
  2. Write each item as one observable check that can be answered pass, fail or not applicable: "Backing for upper cabinets installed per detail 3/A-502", not "Framing OK".
  3. Keep what matters here: items that are costly to find after cover, items the specification singles out, and items that failed on earlier work.
  4. Order the items the way the inspector walks the work, not in the specification's numbering.
  5. Ask for a note and a photo with every fail, and a short reason for any not applicable that is not obvious.
  6. Try the list with a foreman on the first area, time it, and rewrite every item that raised a question.
  7. Put a version and a date on the list, so each inspection shows which list it used.

Common mistakes

  • Items that ask for an opinion: "good", "adequate", "as required".
  • Two checks in one item, so a half-done item has no honest answer.
  • A list so long that the second half is ticked without looking.
  • Changing the list mid-job without a new version, so old inspections no longer match it.

Checklist

Before you issue a checklist

  • Every item traced to a clause or a drawing
  • Every item answerable pass, fail or not applicable
  • One check per item, in walking order
  • A note and a photo required for every fail
  • Tried once with a foreman, and timed
  • A version and a date on the list

Check your understanding

An item reads "Insulation installed correctly". How would you rewrite it so that two inspectors give the same answer?

Show the answer
Replace "correctly" with the observable condition the specification or drawing requires, and cite where it is written, so both inspectors check the same thing. If the condition has several parts, split it into several items, each with its own pass, fail or not applicable. An item that needs explaining will be answered differently by everyone who reads it.

Sources

  1. Generic Reviews – ConstructionFederal Highway Administration, U.S. Department of Transportation · accessed