Skip to content

Difficult conversations

Layoffs at the end of a project: telling the crew early, in order and in person

By Review.LivePublished 3 min readHow we write

The forming job is ending with twenty-two workers and only twelve positions forecast on the next job. The superintendent hears rumours that everyone else will simply be called back. The office needs to confirm decisions, requirements and what each person can accurately be told.

A newly completed three-storey building with blue and silver metal panels and a glass entrance, seen across its plaza at dusk.
Photo: kaleb tapp on Unsplash

Plan employment conversations with the authorized office team before giving dates or recall assurances. Have HR, payroll and advisers check the applicable employment, collective-agreement and notice requirements, including whether a proposed layoff classification is appropriate. Explain confirmed information privately and provide the right contact for questions. Service Canada requires an ROE for an interruption of earnings; payroll must check its actual issuance requirements. A spoken site announcement does not replace required employment documents.

Give each worker confirmed information and a contact

  1. Have the office review the plan early. Reconcile the finish forecast, next-job positions and proposed individual decisions. Ask the authorized advisers to check selection, employment status and obligations. A gap between projects does not let the superintendent assume every temporary layoff is legally permitted.
  2. Prepare individual information. Confirm the applicable date, written documents, pay and benefit questions, responsible contact and any required representative involvement. Use only checked information. Do not guess a worker's benefit eligibility or tell them an ROE alone guarantees Employment Insurance.
  3. Coordinate private conversations. Plan a respectful sequence that reduces rumours while meeting the actual requirements. Where feasible, communicate confirmed decisions to affected people in a coordinated period. Do not publish a ranked list or guess who will take the news worst from personal assumptions.
  4. Explain recall honestly. Distinguish confirmed transfer, possible future work and any actual recall rights or arrangements. Say what is unknown and who will update the worker. We will call you must not become a promise of a job the company cannot confirm.
  5. Keep the follow-up record usable. Have the authorized office manage necessary contact information and future recruitment or recall through its appropriate process. Record agreed update ownership, not medical or personal gossip. Check that promised documents and contacts are delivered, and route unresolved questions back to the right adviser.

Confirmed dates without a false recall assurance

  1. Superintendent:The office has confirmed the decision and documents for your employment arrangement. I will explain the date and who can answer pay and benefit questions.
  2. Superintendent:We do not have a confirmed future position for you. The office will explain any applicable recall arrangements and the agreed contact process.

Common mistakes

  • Treating the schedule gap as legal permission for a temporary layoff.
  • Promising recall to soften the news.
  • Leaving notice or ROE requirements to an informal crew meeting.

Checklist

The end-of-job conversation plan

  • Authorized individual decisions reviewed.
  • Applicable status and notice requirements checked.
  • Confirmed date and documents.
  • Private conversation and question contact.
  • Recall uncertainty stated honestly.
  • Office-owned follow-up and records.

Check your understanding

The next job starts in six weeks. Can you tell everyone they are temporarily laid off until then?

Show the answer
Have the authorized advisers check each employment arrangement and applicable requirements first. A forecast start date is neither permission for a particular legal status nor a promise of future work. Communicate only the reviewed decision and confirmed documentation.

Sources

  1. Record of employmentService Canada, Employment and Social Development Canada · accessed